When trying to make purchases on the Google Play Store, some users encounter the error codes OR-IEH-01 and OR-IEH-02. These errors prevent the credit card transaction from being completed. OR-IEH-01 shows the message "An unexpected error has occurred. Please try again later. Error code: [OR-IEH-01]", while OR-IEH-02 displays "Can't purchase. Error OR-IEH-02." There are a few potential reasons for these Google Pay errors, including possible fraud detection, an unknown device firmware, use of a VPN service, or mismatch between card details and Google Payments info. To resolve, first try disabling any active VPN connection temporarily when purchasing. If the issue persists, Google may suspend the account pending ID verification via submitted documents. Following their instructions to submit a valid ID or utility bill with matching name and address can help verify the account and lift the suspension.